Frequently Asked Questions
Everything you need to know about shopping with Dipples
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Yes, Dipples ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I change or cancel my order?
Orders can be modified or cancelled within 2 hours of placement. Please contact our customer support team immediately to request any changes.
Are your products covered by a warranty?
Many of our electronics and home goods come with a standard 1-year manufacturer warranty. Please check the specific product description for individual warranty details.